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How bdbtee Handles Your Personal Data

Your account information, payment details and browsing activity on bdbtee are collected only to run your account and process transactions through bKash, Nagad and Rocket.

No data sold to third partiesbKash, Nagad, Rocket details protectedYour right to access your dataAccount deletion on requestSSL-encrypted data transfer
bdbtee How bdbtee Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across every page of bdbtee, covering login, account registration, and any transaction that passes through bKash, Nagad or Rocket. Internally, access to your personal records is restricted to staff roles that need it to run your account or resolve a support case. We do not retain data longer than needed, and we do not share it with advertising networks.

Cookies and Session Tracking

We use session cookies to keep your account logged in and to remember lobby preferences. You can clear cookies through your mobile browser settings; this will require you to log in again on your next visit.

Account Security and OTP Verification

Login events trigger an OTP sent to your registered phone number. This step confirms it is you accessing the account, not an unauthorised device — standard for accounts linked to bKash or Nagad wallets.

Data Retention After Account Closure

After you close your account, we retain minimal records — primarily transaction logs — for the period required under applicable financial rules. Personal profile data is removed once that retention window closes.

Requesting Changes to Your Data

Contact us via live chat or email to request a correction, export or deletion of your data. We will confirm the action in writing and complete it within a reasonable timeframe based on applicable local rules.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Request Send a written data request — access, correction or deletion — to our support email. We respond to privacy requests within a reasonable period and confirm every action taken on your account data.
Live Chat on bdbtee Open the live chat widget from your account dashboard. Our Bangladesh support team can confirm what data we hold, walk you through deletion steps, or escalate a data concern to our privacy team.
Account Settings Panel Your account settings page lets you update your phone number, linked bKash or Nagad details, and communication preferences directly — no need to contact support for routine data corrections.

Common Questions About Your Privacy on bdbtee

These answers cover the privacy questions we hear most from people using bdbtee in Bangladesh — from how wallet data is stored to what happens when you ask us to delete your account.

No. We never store your wallet PIN. When you deposit via bKash, Nagad or Rocket, the PIN is entered inside your wallet app and never passed to our servers.

Yes. Contact us through live chat or email with a data access request. We will compile and share the personal data tied to your account within a reasonable period.

Send a deletion request via live chat or email. We will remove your personal profile data and confirm in writing once done. Transaction records may be held briefly under financial retention rules.

Only staff roles that need it to operate your account or resolve a support case. We do not grant marketing teams or third-party advertisers access to individual account records.

Studios receive only the session data needed to load and run a game — no wallet numbers, no full profile. Payment processors like the bKash gateway receive only what is needed to complete your transaction.

Your rights under this policy depend on your local law and the eligible region from which you access bdbtee. If you are unsure, contact our support team for clarification before registering.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.